Virtual research, planning and family-admin support, shaped around you and your family.
When there are options to compare, arrangements to make and tasks you keep putting off, The Mum Desk can help with the legwork. You can enquire directly and pay for your own support; you do not need to come through an employer.
These are illustrative situations, rather than previous client stories.
You have a return date, but childcare options, journeys and settling-in dates still need organising.
Research options against your hours, location and budget; make agreed enquiries; and bring the next steps into a practical return plan.
A move, starting school or a change in circumstances has created a long list of decisions and deadlines.
Research relevant services and processes, compare options and organise a timetable showing what needs to happen, when and who needs to act.
Appointment enquiries, renewals, forms and school-holiday arrangements are taking up space in your head.
Agree a focused task list, gather information, progress authorised enquiries and give you a clear update on decisions and actions still needed.
Depending on your brief, your handover could be an options comparison, an enquiry log, a family timetable or a task tracker. I identify what is confirmed, what is pending and what needs your decision.
You stay in control of choices and spending. Bookings, submissions or account changes are only progressed with the necessary authority and your agreed approval.
Tell me about the task, your priorities and any deadlines.
We agree the work, timing, permissions and fees before you commit.
I gather information, compare options and make the enquiries we have agreed.
You receive a clear written handover with options and practical next steps.
We review outstanding decisions and follow up as agreed in your scope.
No. A short outline of what is taking up your time is enough to start. We can work out a focused brief together.
Yes. We work through video calls, email and shared documents. I research local options remotely; you attend visits and appointments yourself. The service does not include errands or home visits.
Fees depend on the agreed work. I explain the proposed scope, timing and price privately before you decide. Additional work is agreed before it is undertaken.
No. Providers confirm availability and eligibility, and employers decide workplace arrangements. I provide practical research, organisation and signposting, rather than childcare, provider vetting or regulated advice.
Your name, a brief description of the task and any important timing. Please leave out children’s full names, identity documents, passwords and sensitive personal information at this stage.
Tell me what you would like help with. I will reply by email so we can discuss whether the service is a fit, my availability and a proposed scope.